Case Study
Enterprise Human Resources Platform
Enterprise Human Resources Platform with a substantial past due open balance against a client.
The Problem
Our client, an Enterprise Human Resources Platform, had a $162k open balance against a company based in Canada. This company had a dozen invoices 7 months past due. With internal efforts to collect exhausted, the account had already been placed in formal collections when NCS Companies arrived.
Communication Experts
NCS’s experienced team reestablishes lines of communication where internal teams have given up.
Professionalism and Courtesy
White glove service works with debtors rather than adversarially. This protects your reputation and encourages clients to return once issues are resolved.
Results-Oriented
Issue was resolved in less than 3 weeks and the debt was paid in full.
The Solution
Acting as an extension of our client’s finance team, we informed the debtor of the open balance and demanded payment in full. Handling the situation delicately, we expressed our thanks for the business that they had given our client. We complied with all requests for additional information and statements of account. We relayed our sentiment to help in any way that we could in order to resolve the situation. As a result, the entire account was paid in full in less than 3 weeks.