Case Study

Enterprise SaaS

Major SaaS firm, acquired company with a number of large Receivables.

The Problem

Our client, an Enterprise SaaS firm acquired a new company in June 2019. With the acquisition came a number of large legacy Receivables owned by a major Airline. With the Receivables being 2+ years old and many employee’s having moved on, this was a big obstacle to tackle.

Terms and Conditions

All resolutions are based on clients terms and conditions.

White Glove Service

White Glove Service focusing on only engaging the C-Level contact who can authorize payments.

Repeat Sales

Goal is to get clients back buying from you to drive repeat sales.

The Solution

Providing white glove service, raising the level of urgency of the receivable and identifying the new C-level employees that can authorize payments, had an immediate impact. In less than two weeks, the team at NCS was able to resolve a large past due balance. Not only was the Receivable resolved, the major Airline was back buying from NCS’ client.